Thailand’s New Digital Arrival Card Confuses Travellers

With the impending launch of Thailand’s Digital Arrival Card (TDAC) system on May 1, 2025, uncertainty looms over its implementation, leaving travelers, airlines, and industry stakeholders with unanswered questions.

The new digital entry requirement, which replaces the suspended TM6 paper-based form, aims to streamline immigration procedures but has sparked widespread confusion just weeks before its rollout.

The TDAC will be mandatory for all non-Thai passport holders entering by air, land, or sea, requiring travelers to submit personal details, flight information, and accommodation plans online before arrival. Officials anticipate that a QR code confirmation will be generated for presentation at immigration desks, possibly at electronic gates in major airports.

However, Thai authorities have yet to disclose the specific digital platform through which travelers will complete these submissions, leading to concerns about last-minute technical complications.

Speculation has also arisen over whether the TDAC will double as a customs declaration form or if a similar exit procedure might be introduced. However, no official confirmation has been provided, further adding to the uncertainty. One of the most pressing concerns is the risk of airlines refusing boarding to passengers without a completed TDAC, fearing fines for transporting non-compliant travelers. Others question whether there will be an option to complete the form upon arrival and whether a new TDAC submission will be required for each visit.

Another major source of confusion is the distinction between the TDAC and visa applications. While entirely separate, the misunderstanding has raised unnecessary concerns among travelers. Tourists from 93 visa-exempt countries, who can visit Thailand for up to 60 days with a one-month extension, must still complete the TDAC, as must all foreign arrivals, regardless of their visa or residency status.

Nevertheless, the TDAC is still on track to be launched in May to enhance security, improve efficiency, and minimize errors, as this initiative is part of Thailand's broader efforts to boost tourism, following the recent launch of the Destination Thailand Visa (DTV), Thailand's e-Visa, and the easing of visa rules for the Long Term Resident Visa.